ClearSwitch

Collected Information

At ClearSwitch, your privacy is paramount and securing your personal data is our obligation. This Privacy Policy delineates the types of information we gather, its usage, and your rights pertaining to your information.

Personal Information

The personal data we gather includes:

• Contact Information: We gather your name, email, telephone number, and address when you book, order, or get in touch with us.
• Payment Information: Your credit card information and billing address are collected during transactions. We do not retain full credit card numbers on our systems.
• Account Information: We accumulate usernames and passwords for account creation on our website.
• Preference Information: We record your meal preferences, allergy specifications, and favored dishes to personalize your experience.
• Communication Records: We maintain logs of our communications, including inquiries to customer service.

Information Collected Automatically

Our website automatically logs the following:

• Usage Data: Data about your engagement with our site, such as visited pages, time devoted to pages, and actions conducted.
• Device Information: Collected data includes IP address, browser specifics, device category, operating system, and various technical details.
• Location Data: We capture general location details via your IP address, with increased precision if you enable location services.

Utilization of Information

We employ your personal data for the following purposes:

Delivery of Services

• Executing your orders and managing bookings
• Handling your user profile and preferences
• Executing transactions and deterring deceptive activity
• Offering support to customers and addressing queries

Service Improvement

• Assessing usage patterns for website improvement
• Creating new offerings and functionalities
• Executing research and analyses for enhancing customer interactions

Marketing and Communications

• Sending newsletters, promotions, and updates if you have agreed
• Customizing your interactions with pertinent content and suggestions
• Organizing competitions, promotional events, or questionnaires

Legal and Security Reasons

• Conforming to legal duties
• Upholding our agreement and policies
• Defending our rights, confidentiality, safety, or property

Rights Afforded to You

According to relevant privacy legislations, you possess these rights:

• Access: You're entitled to request an account of the personal data in our possession.
• Rectification: Request corrections or updates to your personal information if it's inaccurate or incomplete.
• Erasure: You may petition for your personal information to be deleted under specific scenarios.
• Restriction: You have the possibility to demand that we halt processing particular data about you.
• Data Portability: You're entitled to your data in a format that is structured, commonly utilized, and fit for machine reading.
• Objection: You have the right to object to our processing of your information for direct marketing.
• Withdrawal of Consent: If our processing relies on your consent, you can retract this consent any moment.

To action these rights, reach out to us with the contact details in the Contact Information section. We will address your petition within 30 days.

Disclosure and Sharing of Information

Your personal information may be shared with:

• Service Providers: External parties who conduct functions on our behalf such as payment processing, data analytics, email distribution, and customer assistance.
• Business Partners: Entities we partner with for joint promotions or services.
• Legal Authorities: If demanded by law, court orders, or governmental regulations.
• Business Transfers: In relation with mergers, acquisitions, or asset sales, either partially or wholly.

We mandate all external entities to uphold the confidentiality of your personal data in accordance with the law and forbid them from utilizing your information for their benefit.

Policy on Cookies

Our website employs cookies and similar tracking technology for an improved browsing experience and offering personalized functionalities.

What Are Cookies?

Cookies are minuscule data files placed on your device during website visits, serving as memory aids.

Our Cookies

• Essential Cookies: These are pivotal for proper website operations and cannot be disabled.
• Analytical/Performance Cookies: These furnish us with insights about visitor numbers and movements on our site.
• Functionality Cookies: These remember the choices you've made to optimize your online experience.
• Targeting Cookies: These track your website journey, including page visits and link usage, to serve advertisements that are relevant to you.

Cookie Management

Browser preferences offer cookie management, though disabling cookies may affect your use of our website's features.

Our Cookie Banner enables customization of your cookie settings upon initial website access. You can also adjust these settings anytime by clicking Cookie Preferences in the website footer.

Security of Data

We implement suitable technical and organizational safeguarding measures for your personal information against unauthorized access, accidental loss, or damage.

These strategies include:

• Encrypting confidential data
• Conducting routine security audits
• Employing access and authentication controls
• Educating our personnel on data protection

Despite these precautions, no digital storage or transference method is entirely secure.

Contact Data

For inquiries, concerns, or requests related to this Privacy Policy or our data practices, please reach us at:

We pledge to collaborate with you to achieve a fair solution to any complaints or concerns about privacy.

Policy Modifications

We reserve the right to modify this Privacy Policy from time to time based on new practices or for other operational, legal, or regulatory motives. Any alterations will be signaled with an amended Last Updated date at the beginning of the policy.

Regularly reviewing this Privacy Policy is encouraged to stay informed of how we safeguard your information.